April 1, 2016 From the Star-K:
Please note the following about the Bosch HBLP651LUC, HBLP651RUC, and HBLP651UC built-in double ovens. There is a problem with the Sabbath Mode in the lower oven only. The upper oven works correctly in Sabbath Mode.
Please contact bosch-usa-questions@bshg.com or call Bosch customer service at 800-944-2904 if you own one of these models. Please provide your name, phone number, and email address, so that the company can coordinate service. Bosch will schedule a service appointment to repair the affected models free of charge. The manufacturer is working on a fix. Updates will be posted on our website.
March 17, 2016: From the Star-K: Please note the following about the Bosch HGI8054UC and HGIP054UC models of slide-in gas ranges: The oven’s heating source shuts off immediately when the door is opened and re-ignites when it is closed, even when the oven is in Sabbath Mode.
Consumers are advised not to open or close the oven door on Shabbos or YomTov while the oven is on.
If you own one of these models, please contact George.May@BSHG.com or Tyler.Corby@bshg.com. Please provide your name, phone number, and email address, so that the company can coordinate service. The manufacturer is working on a fix to be provided, hopefully, before Passover.
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